Legal notice

Thank you for choosing to visit us. We want you to have the best possible experience on our website. To access our services, please make sure you are of legal age and have enough legal capacity to use our services, following your national law. Accessing and browsing the website, or the use of its services, implies the express and full acceptance of each and every one of these General Conditions, including the Specific Conditions established for certain promotions, as well as the Privacy and Cookies Policies, related to the regulations in force on the subject of Personal Data Protection. Please read them carefully to find out what data is collected through our Website, for what purposes they are collected and what rights you have in relation to them.

1. Legal information

n compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the identification details of the owner of the Web Portal are: HIBISCUS LANZAROTE S.L. Avda. De las Playas 88, 35510 Puerto del Carmen. LANZAROTE Registration details in the Mercantile Register: Mercantile Register of Arrecife, Volume 279, Folio 212 Page: IL-6751, 1st entry If you have any doubts or queries, you can contact us by calling (+34) 928 51 43 59 or by writing an email to rgpd@hibiscus-hotels.com Access to the Website implies the User’s express acceptance of these General Conditions of Use, which may be totally or partially modified or replaced by others by the owner at any time without prior notice. We recommend that you check these terms and conditions from time to time for possible modifications, which will be published in the same section.

2. General Conditions of Use.

The following General Conditions govern the use of and access to the Website and are intended to provide guidelines for its proper use and operation. HIBISCUS LANZAROTE S.L., provides the user with information on the use, services and contents of the Website. Through this, the user can access information on specific products and services, tools and applications. The data and information on products or services, prices and characteristics or other relevant data offered through the website are created, provided and updated by Suppliers and third-party companies. HIBISCUS LANZAROTE S.L. is in no way responsible for such data and information, nor does it assume any obligation regarding the same. The User undertakes to make appropriate use of the contents, services, applications and tools that are accessible, subject to the Law and to these General Conditions of Use and, where appropriate, to the Specific Conditions that may be established for access to certain services and applications, respecting at all times the other Users of the same. In the event of total and/or partial non-compliance by the User of these General Conditions of Use, HIBISCUS LANZAROTE S.L. reserves the right to deny access to the Website, without prior notice to the User.

3. General Obligations of the User.

By accepting these General Conditions of Use, the User expressly agrees to:
  • Not to carry out any action aimed at damaging, blocking, damaging, rendering useless, overloading, temporarily or permanently, the functionalities, tools, contents and/or infrastructure of the website, in such a way as to prevent its normal use.
  • To safeguard and maintain the confidentiality of the access codes associated with their User name, bearing responsibility for the use of said personal and non-transferable access codes by third parties.
  • Not to enter or publish any defamatory or slanderous content about other users or third parties external to HIBISCUS LANZAROTE S.L..
  • Not to use any of the materials and information contained in this Website for illicit purposes and/or purposes expressly prohibited in these General Conditions of Use, as well as the particular conditions that, where appropriate, are established for certain applications and/or utilities and which are contrary to the rights and interests of HIBISCUS LANZAROTE S.L., its users and/or third parties.
  • Not to offer or distribute products and services, or make unsolicited advertising or commercial communications to other users and visitors of HIBISCUS LANZAROTE S.L..
The User shall be liable for all damages of any nature that HIBISCUS LANZAROTE S.L. or any third party may suffer as a result of the breach of any of the obligations to which he/she is subject under these “General Conditions of Use” or the law in relation to access and/or use of the page.

4. Intellectual and Industrial Property.

The website, the pages it includes and the information or elements contained therein (including texts, documents, photographs, drawings, graphic representations, of which it is the owner or which are owned by third parties who authorise the owner to use them, among others), as well as logos, trademarks, trade names or other distinctive signs, are protected by intellectual and/or industrial property rights, of which HIBISCUS LANZAROTE S.L. is the owner or holds authorisation for their use and public communication from the legitimate owners of the same. The User undertakes to use the contents diligently and correctly, in accordance with the law, morality and public order. HIBISCUS LANZAROTE S.L. authorises the user to consult the information contained in this website and to make private reproductions (simple downloading and storage in their computer systems), as long as the elements are intended solely for personal use. Under no circumstances does this imply any authorisation or licence over the property rights of HIBISCUS LANZAROTE S.L. or of the legitimate owners of the same. The User is not authorised to proceed with the distribution, modification, transfer or public communication of the information contained in this website in any form and for any purpose whatsoever.

5. Links.

Connections and links to third party Websites or pages are provided solely for the convenience of the User. HIBISCUS LANZAROTE S.L. is in no way responsible for these or their content. HIBISCUS LANZAROTE S.L. does not assume any responsibility derived from the existence of links between the contents of this site and contents located outside this site or any other mention of external contents to this site. Such links or mentions are for information purposes only and in no case imply support, approval, marketing or any relationship between HIBISCUS LANZAROTE S.L. and the persons or entities that are the authors and/or managers of such content or owners of the sites where they are located. Links to the Website require the express written authorisation of the owners of the site.

6. Responsibility.

HIBISCUS LANZAROTE S.L. does not guarantee continuous access, nor the correct displaying, downloading or use of the elements and information contained in the pages of the site, which may be impeded, hindered or interrupted by factors or circumstances beyond its control, nor those caused by the existence of computer viruses on the Internet. HIBISCUS LANZAROTE S.L. assumes no liability whatsoever for damages, losses, claims or expenses caused by:
  • (i) Interferences, interruptions, failures, omissions, delays, blockages or disconnections caused by errors in the telecommunications lines and networks or by any other cause beyond the control of HIBISCUS LANZAROTE S.L..
  • (ii) Unlawful interference through the use of malicious software of any kind and by any means of communication, such as computer viruses or any other means;
  • (iii) Improper or inappropriate use of the HIBISCUS LANZAROTE S.L. website.
  • (iv) Security or browsing errors caused by a malfunction of the browser or by the use of non-updated versions.
HIBISCUS LANZAROTE S.L. is not responsible and will not be held liable by users or third parties for the actions of third parties not connected to HIBISCUS LANZAROTE, S.L.. that cause or may cause the commission of acts of unfair competition and illegal advertising, or the violation of intellectual and industrial property rights, business secrets, contractual obligations of any kind, rights of honour, personal and family privacy and image, property rights and any other rights belonging to third parties, as a result of the transmission, distribution, storage, provision, reception, obtaining or access to the contents.

7. Protection of Personal Data.

The entire personal data processing policy can be found in the Privacy Policy, which is an integral part of these General Conditions but which, for the sake of simplicity, we have placed in a separate document: Privacy Policy.

8. Applicable law.

This Legal Notice and its terms and conditions shall be governed by and construed in accordance with Spanish Law. The user, by simply accessing this website or by obtaining the status of registered user, irrevocably consents to the jurisdiction of the competent courts for any legal action arising from or related to these conditions or to the use of this website or its browsing. If any clause or section of these General Conditions, which is not essential to their existence, is declared null and void or inapplicable, the validity of the remaining clauses shall not be affected.